Sanofi Genzyme Support

In an ongoing effort to assist patients with Fabry disease, Sanofi Genzyme is committed to providing comprehensive support services.

Sanofi Genzyme Medical Information

Sanofi Genzyme’s Medical Information Department can provide information on diagnostic testing,and Fabry disease. Please call 8am until 6pm EST, Monday through Friday:

1-800-745-4447, option 2 (toll free)
1-617-768-9000, option 2

Submit a medical question to Sanofi Genzyme Medical Information

Sanofi Genzyme Support Services

With almost 20 years of experience, Case Managers in Sanofi Genzyme’s Patient and Product Services Department provide free and confidential care coordination, support and services to individuals living with Fabry disease.  They are committed to helping patients  connect with available resources that may assist in the diagnosis and management of Fabry disease. 

By referring your patients to a Sanofi Genzyme Case Manager, they will have access to comprehensive care coordination services that include:

  • One-on-one, personalized case management
  • Information about diagnostic testing options for patients and their families
  • Help to identify insurance coverage or alternative funding options for testing and evaluations related to Fabry disease
  • Disease-related educational materials
  • Information about the Fabry Registry
  • Coordination and exchange of information between patients, their healthcare providers, insurers, and others who play a role in the diagnosis and management of their disease
  • Access to other Sanofi Genzyme resources, including field-based support for patients
  • Spanish-speaking Case Managers as well as interpreters for other languages

To learn more about Sanofi Genzyme’s Care Coordination services or to speak with a Case Manager in your area, please call us today:

1-800-745-4447 (option 3) or
1-617-768-9000 (option 3)
Your Call, Our Commitment

Sanofi Genzyme offers these Care Coordination services